Short term insurance (non-life) provides cover for vehicles, property, home contents, medical/gap, travel, business or personal liability. Long term insurance (life) provides cover in the event of death, funeral, disability, critical illness or credit life.
No the services of the Ombudsman are free to the public.
You can complain in writing but we also provide a telephonic or walk-in service
Yes you may lodge a complaint in any of the official languages.